Faced with a challenging global economic climate, organizations need to do more with less, making the discretionary effort of employees willing to ‘go the extra mile’ all the more important.
What’s the missing piece? To borrow a line from the movie Jerry Maguire, engaged employees seem often to be saying to their leaders, “help me help you.” In other words, put us in roles that leverage our skills and abilities and allow us to do what we do best.
Give us the tools, technology, information, support, and other resources we need to
And, finally, get out of our way. Don’t dilute our focus and consume our energy with tasks that don’t add value. And don’t introduce procedural barriers that will interfere with our ability to get things done.
Most organizations today employ a sizeable number of people who are hindered at work.
These individuals are aligned with corporate goals and objectives and are enthusiastic about making a difference – but they are held back by roles that do not suit them
and work environments that get in their way. These ‘frustrated employees’ represent a lost opportunity as commendably high levels of motivation are not being translated into high productivity, undermining the impact of employee satisfaction programs.
Research from Hay Group indicates that in organizations today, frustrated employees may represent 20% or more of the total workforce.